Questions & Answers
Q: Can we always locate a mobile phone?
A: No, unfortunately it does not work when the phone is switched off or when the Network provider is not covered by Cellzio.
You can find the list with network partners here
Q: Can the information you provide not simply be obtained by looking at the first three digits (international country code)
of the cell phone number you input?
A: No, that will only tell you the country of origin instead of the country where the cell phone is located at the moment.
Q: Can I locate a fixed phone?
A: Yes you can, but you have another application (for example the telephone directory or through reverse phone query).
Q: Can I query for example a Belgian mobile number?
A: Yes, Cellzio locates any mobile number in the world.
Q: Will the owner of the phone notice that I am tracking him?
A: No, only the telecom provider can see that the cell phone is being tracked, nobody else.
Q: Does your service require the installation of software on the mobile device?
A: No, Cellzio does not require the installation of any software on mobile devices.
Q: Can I see in which town my friends are located?
A: Unfortunately, at this time we can only provide you with information about the country.
Q: Why does it say 'MadPromotions' on the PayPal transaction website?
A: The billing company, MadPromotions is the parent company of Cellzio.com.
Q: I am a Law Enforcement Officer, can I use your service for legal investigations?
A: Yes you can, Cellzio provides a public service so no special powers are required.